Privacy Policy
At GrowIQ, we take your privacy seriously. This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and protect your personal data when you visit our website and interact with our services. By using our website, you agree to the terms described in this Policy. If you do not agree, we recommend discontinuing the use of our services.
In this document, “you” and “user” refer to any individual accessing our website, while “we,” “us,” and “our” refer to GrowIQ and its affiliates.
This Policy is governed by and forms part of our broader Terms of Service.
1. Information We Collect
Information You Provide
To fulfill contractual and legal obligations, we may collect personal data you voluntarily share with us, including but not limited to:
Account Information: Your full name, email address, username, password, phone number, and physical address.
Payment Information: Data required to process transactions made through our platform (e.g., payment method, billing information).
Login Credentials: Authentication data used when signing into your account.
Automatically Collected Data
We gather certain information automatically when you access our platform, such as:
Device and Browser Data: Your IP address, browser type, operating system, language settings, and device identifiers.
Usage Data: Information about how you interact with our site, including pages visited, time spent on each page, and navigation patterns.
Tracking Technologies: We use cookies and analytical tools like Google Analytics to understand user behavior and improve our services.
2. Purpose of Data Collection
Your personal data is used for the following purposes:
To create and manage your GrowIQ account.
To authenticate your access and secure your session.
To process payments and manage subscriptions.
To personalize your user experience and deliver content relevant to your preferences.
To analyze user behavior and improve the functionality of our website.
To communicate with you regarding account-related matters, services, or updates.
To detect and prevent fraudulent or illegal activity.
To comply with legal obligations and regulatory requirements.
3. Marketing Communication
Based on your selected preferences, we may send you promotional emails, newsletters, or service updates. You can opt out at any time by adjusting your account settings or clicking the “unsubscribe” link in our communications.
4. Cookies and Tracking Tools
GrowIQ uses cookies to enhance your browsing experience. Cookies help us remember your preferences, improve site performance, and analyze traffic. You can manage or disable cookies through your browser settings. For more details, please review our Cookie Policy.
5. Sensitive Data
We do not intentionally collect sensitive personal information, such as data related to health, religious beliefs, or political opinions. We kindly ask that you refrain from submitting such data. If submitted unintentionally, we reserve the right to remove it.
6. Payment Processing
We partner with third-party payment providers to handle transactions securely. GrowIQ does not store or retain full credit card or payment details. We advise reviewing the privacy policies of our payment partners for further information.
7. Third-Party Links
Our website may contain links to external websites that are not owned or controlled by GrowIQ. We are not responsible for the content or privacy practices of such websites. We recommend reviewing their policies before submitting any personal data.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable laws. Once your data is no longer needed, it is securely deleted or anonymized.
9. Security Measures
We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Despite our best efforts, no system is completely immune to security risks. We encourage users to avoid sharing confidential information unnecessarily.
10. Your Rights
You have the following rights concerning your personal data:
Access: Request access to the personal data we hold about you.
Correction: Request correction or update of inaccurate or incomplete data.
Erasure: Request the deletion of your data where legally permissible.
Objection: Object to data processing based on legitimate interests.
Withdrawal of Consent: Withdraw your consent at any time, without affecting the lawfulness of processing prior to withdrawal.
11. Rights Under the GDPR (EU/EEA Residents)
If you are a resident of the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including:
Data Portability: The right to receive your data in a structured, commonly used format.
Restriction of Processing: The right to limit the processing of your data under certain conditions.
To exercise any of your GDPR rights, please contact us using the information below.
12. CCPA Rights (California Residents)
If you are a California resident, you may:
Request information about the categories and sources of personal data we collect.
Request the deletion of your personal data.
Opt out of the sale of your data (GrowIQ does not sell user data to third parties).
To submit a request, please contact us using the details provided below.
13. Updates to This Policy
We may periodically revise this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. Material changes will be communicated via our website. Your continued use of our services constitutes acceptance of the updated Policy.
14. Contact Information
For any questions, requests, or concerns regarding this Privacy Policy or your data, you can reach out to us at:
GrowIQ
Keizersgracht 384, 1016 GB
Amsterdam, Netherlands
Phone: +31 20 181 4957
Email: [email protected]